Propify
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Knowledge base
Residents & Future Renters
Showings
2
Scheduling a Self-Showing
Manage Your Showings & Showing Check-In
Rental Application
1
Applying for a Rental Property
Rental Lease
3
Review & Finalize Lease Terms
Signing a Lease
Review Your Renewal Terms
Making Payments
3
How to Make a Single Payment
How to Setup Autopay
How to Add a Payment Method
Payment Methods
0
Maintenance Requests
2
Submitting a Maintenance Request
Manage Maintenance Requests
Smart Home
2
Manage Home Access with Lock Codes
Manage Your Home Temperature
Online Portal
1
Understanding Your Resident Portal
Maintenance Vendors
Work Orders
3
Work Order Scope
What am I responsible for in the 'Scope' section on a Work Order?
How do I get an access code for the property on my work order?
Vendor Account Settings
7
How can I Enter and Update my Insurance Information?
How can I Manage which Services I Provide?
How Do I Set Up my Maintenance Account?
How do I Manage Users in my Account
How Can I Edit Details About My Account
View all 7
Propify Smart Home Installation
Smart Home Activatation and Installation
5
Getting Started with the Propify Hub
Propify Activation and Installation
Putting the Propify Hub Together
Activating the Propify Hub
Assigning a Property Address to the Propify Hub
Smart Device Pairing
9
List of Propify Supported Smart Locks
List of Propify Supported Smart Thermostats
Pairing the Yale YRD110 Smart Lock
Pairing the Yale YRD136 Smart Lock
Pairing the Yale YRD256 and YRD652 Smart Lock
View all 9
Verifying The Smart Home Setup
2
Is My System Completely Paired?
Mounting the Propify Hub to the Wall
Replacing Batteries
2
How Do I Change the Batteries in a Smart Lock?
How Do I Change the Batteries in a Smart Thermostat?
Troubleshooting
8
I Tried Pairing But Nothing Is Working. What Should I Do?
How Do I Access the Smart Thermostat Settings Menu?
What Do the Propify Hub LED Light Colors Indicate?
Why Is the Smart Lock's Deadbolt Jamming?
Why Is the Smart Lock Making A Clicking Noise?
View all 8
Help Desk Software
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